Privacy Policy
Please also read this Privacy Policy carefully before using this website.
BY VISITING THIS WEBSITE, YOU CONSENT TO THE WEBSITE TERMS OF SERVICE, THIS WEBSITE PRIVACY POLICY, OUR REFUND POLICY, OUR WEIGHT LOSS POLICY AND ACKNOWLEDGE THE FOLLOWING REGARDING OUR WEBSITES.
BY VISITING OUR WEBSITES YOU CONSENT TO THIS PRIVACY POLICY.
Privacy Policy Consent
The Websites and Content (unless otherwise licensed by us) is owned by Ledbetter, Inc and its affiliates entities (“Company”, “we”, or “us”). This Privacy Policy describes the nature, scope, and limits in which a user, subscriber, or customer (“you” or “User”) may use or view our websites, which includes its Content, sub-pages, and associated websites (collectively the “Websites”).
This Website Privacy Policy describes how we collect, use, process and distribute your information, including Personal Data (as defined below) used to access the Websites. We will not use or share your information with anyone except as described in this Website Privacy Policy, unless stated otherwise in our other policies or agreements with you. Please read all the policies carefully.
We reserve the right to change this Website Privacy Policy on the Websites at any time without notice. In the event of a material change, we will inform you via email and/or a prominent notice on our Website.
Use of any personal information or contribution that you provide to us, or which is collected by us on or through our Websites or Content is governed by this Privacy Policy. By using our Websites or Content, you consent to this Privacy Policy, whether or not you have read it.
Information We May Collect
We collect personal information from you so that we can provide you with a positive experience when utilizing our Websites or Content. We will only collect the minimum amount of information necessary for us to fulfill our obligation to you. We may collect:
A name and an email address so we can deliver our newsletter to you – you would be affirmatively consenting to this by providing this to us in our contact forms.
Billing information including name, address and credit card information so that we can process payment to deliver our products or services to you under our contractual obligation.
A name and an email address if you complete our contact form respond to a service or promotion. We may send you marketing emails with either your consent or if we believe we have a legitimate interest to contact you based on your contact or question.
Information you provide in our members area after purchasing goods or services. This includes your name, email address, and password for account creation; postal address and phone number for shipping and contact purposes; demographic information such as gender, date of birth, and occupation; payment information for processing transactions; photos and other content you choose to upload; and any preference or interest data you share with us.
Information from you from a co-branded offer. In this case, we will make clear as to who is collecting the information and whose privacy policy applies. If both/all parties are retaining the information you provide, this will also be made clear as will links to all privacy policies.
Please note that the information above (“Personal Data”) that you are giving to us is voluntarily, and by you providing this information to us you are giving consent for us to use, collect and process this Personal Data. You are welcome to opt-out or request for us to delete your Personal Data at any point by contacting us at support@juliealedbetter.com. If you choose not to provide us with certain Personal Data, you may not be able to participate in certain aspects of our Websites or Content.
Other Information We May Collect
Anonymous Data Collection and Use. To maintain our Websites high quality, we may use your IP address to help diagnose problems with our server and to administer the Websites by identifying which areas of the Websites are most heavily used, and to display content according to your preferences. Your IP address is the number assigned to computers connected to the Internet. This is essentially “traffic data” which cannot personally identify you, but is helpful to us for marketing purposes and for improving our services. Traffic data collection does not follow a user’s activities on any other websites in any way. Anonymous traffic data may also be shared with business partners and advertisers on an aggregate basis.
Use of Cookies. We may use the standard “cookies” feature of major web browsers. We do not set any personally identifiable information in cookies, nor do we employ any data-capture mechanisms on our Website other than cookies. You may choose to disable cookies through your own web browser’s settings. However, disabling this function may diminish your experience on our Websites and some features may not work as intended.
What We Do With Information We Collect
Purposes of Information Collection. We may collect information for any of the following reasons:
The primary purpose of information collection is to provide, maintain, and improve our Services. This includes analyzing how users interact with our Content, identifying areas for improvement, and developing new features and functionality that enhance your experience.
We process your information to handle transactions and provide related communications, including purchase confirmations, receipts, billing notifications, and shipping updates. This processing is essential for fulfilling our contractual obligations to you.
To maintain the technical operation of our Services, we send technical notices, updates, security alerts, and support messages. These communications are necessary to inform you about service availability, security, and other technical matters that may affect your use of our platform.
We utilize your information to respond to your comments, questions, and customer service requests in a timely and effective manner. This includes maintaining records of our communications to ensure consistent and high-quality support.
Marketing communications are sent to inform you about our products, services, offers, and events. These communications may be tailored based on your preferences and interaction history with our Services. You may opt out of marketing communications while continuing to receive essential service-related messages.
We analyze trends and usage patterns to better understand how users interact with our Services. This analysis helps us make data-driven decisions about product development, content creation, and service improvements.
To enhance your experience, we personalize content and experiences based on your preferences, behavior, and characteristics. This personalization may include recommended products, customized workout plans, and tailored educational content.
When you participate in contests or promotions, we use your information to administer these activities, verify eligibility, award prizes, and comply with legal requirements regarding contests and sweepstakes.
We employ your information in fraud detection and prevention efforts, including identifying suspicious transactions, protecting against unauthorized access, and maintaining the security of our platform.
As a business operating in the United States, we must comply with various legal obligations. We use your information as required to meet these obligations, including responding to legal requests, maintaining required records, and protecting our legal rights.
Contact You. We may contact you with information that you provide to us based on these lawful grounds for processing:
We may contact you if you give us your clear, unambiguous, affirmative consent to contact you.
We will contact you under our contractual obligation to deliver goods or services you purchase from us.
Legitimate Interest. We may contact you if we feel you have a legitimate interest in hearing from us. For example, if you sign up for a class, event, or webinar, we may send you marketing emails based on the content of that activity. You will always have the option to opt out of any of our emails.
Process Payments. We will use the Personal Data you give to us in order to process your payment for the purchase of goods or services under a contract. We only use third party payment processors that take the utmost care in securing data and comply with applicable law.
Targeted Social Media Advertisements. We may use the data you provide to us to run social media advertisements and / or create look-alike audiences for advertisements.
Share with Third Parties. We may share your information with trusted third parties such as our newsletter provider in order to contact you via email or our merchant accounts, to process payments, and Google / social media accounts in order to run advertisements and our affiliates.
Viewing by Others. Note that whenever you voluntarily make your Personal Data available for viewing by others online through the Websites or Content, it may be seen, collected and used by others, and therefore, we cannot be responsible for any unauthorized or improper use of the information that you voluntarily share (i.e., sharing a comment on a blog post, posting in a Facebook group or other social media outlets that we manage and you access through this Website, sharing details with mutually-related clients and third-parties, active engagement in the members area, etc.).
Submission, Storage, Sharing and Transferring of Personal Data. Personal Data that you provide to us is stored internally or through a data management system. Your Personal Data will only be accessed by those who help to obtain, manage or store that information, or who have a legitimate need to know such Personal Data (i.e., our hosting provider, newsletter provider, payment processors or team members).
It is important to note that we may transfer data internationally. For users in the European Union, please be aware that we transfer Personal Data outside of the European Union. By using our Website and providing us with your Personal Data, you consent to these transfers in accordance with this Privacy Policy.
CALIFORNIA USERS AND RESIDENTS. Suppose any complaint with us is not satisfactorily resolved. In that case, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, online at www.dca.ca.gov, or by telephone at (800) 952-5210 or (916) 445-1254.
Data Retention. We retain your Personal Data for the minimum amount of time necessary to provide you with the information and / or services that you requested from us. We may include certain Personal Data for longer periods of time for continued communications with you and, if necessary, for legal, contractual and accounting obligations.
Confidentiality. We aim to keep the Personal Data that you share with us confidential. Please note that we may disclose such information if required to do so by law or in the good-faith belief that: (1) such action is necessary to protect and defend our rights or property or those of our users or licensees, (2) to act as immediately necessary in order to protect the personal safety or rights of our users or the public, or (3) to investigate or respond to any real or perceived violation of this Website Privacy Policy, our Website Terms of Service, other website policies, or any other user agreement (between us and the Company with other users).
Passwords. To use certain features of the Websites or Content, you may need a username and password. You are responsible for maintaining the confidentiality of the username and password, and you are responsible for all activities, whether by you or by others, that occur under your username or password and within your account. We cannot and will not be liable for any loss or damage arising from your failure to protect your username, password or account information. If you share your username or password with others, they may be able to obtain access to your Personal Data at your own risk.
You agree to notify us immediately of any unauthorized or improper use of your username or password or any other breach of security. To help protect against unauthorized or improper use, make sure that you log out at the end of each session requiring your username and password.
We will use our best efforts to keep your username and password(s) private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.
How You Can Access, Update or Delete Your Personal Data
You have the right to:
Request information about how your Personal Data is being used and request a copy of what Personal Data we use.
Restrict processing if you think the Personal Data is not accurate, unlawful, or no longer needed.
Rectify or erase Personal Data and receive confirmation of the rectification or erasure. (You have the “right to be forgotten”).
Withdraw your consent at any time to the processing of your Personal Data.
Lodge a complaint with a supervisory authority if you feel we are using your Personal Data unlawfully.
Receive Personal Data portability and transference to another controller without our hindrance.
Object to our use of your Personal Data.
Not be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you.
You may unsubscribe from our e-newsletters or updates at any time through the unsubscribe link at the footer of all mass email communications. If you have questions or are experiencing problems unsubscribing, please contact us: support@juliealedbetter.com.
Security We take commercially reasonable steps to protect the Personal Data you provide to us from misuse, disclosure or unauthorized access. We only share your Personal Data with trusted third parties who use the same level of care in processing your Personal Data. That being said, we cannot guarantee that your Personal Data will always be secure due to technology or security breaches. Should there be a data breach of which we are aware, we will inform you immediately.
Anti-Spam Policy
We have a no spam policy and provide you with the ability to opt-out of our communications by selecting the unsubscribe link at the footer of all e-mails. We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information. We will not sell or rent your email address.
Third Party Websites
We may link to other websites on our Websites. We have no responsibility or liability for the content and activities of any other individual, company or entity whose website or materials may be linked to our Websites or Content, and thus we cannot be held liable for the privacy of the information on their website or that you voluntarily share with their website. Please review their privacy policies for guidelines as to how they respectively store, use and protect the privacy of your Personal Data. However, We may supplement the information we collect directly from you with data obtained from third parties. This includes information from social media platforms when you connect your accounts, data from application stores related to your purchases or usage, analytics providers who help us understand user behavior, and marketing partners who assist in our promotional efforts. All third-party data collection and sharing complies with applicable privacy laws and our agreements with these providers.
Children’s Online Privacy Protection Act Compliance
We do not collect any information from anyone under 18 years of age in compliance with COPPA (Children’s Online Privacy Protection Act) and the GDPR (General Data Protection Regulation of the EU). Our Website and its content is directed to individuals who are at least 18 years old or older.
Notification of Changes
We may use your Personal Data, such as your contact information, to inform you of changes to the Websites or Content, or, if requested, to send you additional information about us. We reserve the right, at our sole discretion, to change, modify or otherwise alter our Websites, the Content and this Privacy Policy at any time. Such changes and/or modifications shall become effective immediately upon posting our updated Website Privacy Policy. Please review this Website Privacy Policy periodically. Continued use of any of information obtained through or on the Websites or Content following the posting of changes and/or modifications constituted acceptance of the revised Privacy Policy. Should there be a material change to our Privacy Policy, we will contact you via email or by a prominent note on our Website.
Protection of Rights and Safety
We may share information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected, situations involving potential threats to the safety of any person, illegal activities, or as evidence in litigation in which we are involved.
Business Transfers
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of such a transaction. We will provide notice before your personal information becomes subject to a different privacy policy.
Data Controller and Processors
We are the data controllers as we are collecting and using your Personal Data. We use trusted third parties as our data processors for technical and organizational purposes, including for payments and email marketing. We use reasonable efforts to make sure our data processors are GDPR- compliant.
Aggregated or De-identified Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you. For example, we may share aggregated usage statistics, general demographic information, or de-identified research data. This information may be used for industry analysis, demographic profiling, marketing, analytics, and other business purposes.
If you have any questions about this Privacy Policy, please contact us at: support@juliealedbetter.com (Attn: Privacy)
Last Updated: 2/13/2025